Please note if the country where your business is registered is not listed, you will require a third party merchant account with one of our acquiring bank partners.

A merchant account is separate from your business account, set up with an acquiring bank, which enables you to accept payments by credit and debit card.

See a full list of our acquiring bank partners here


Virtual Terminal

A Simple and Secure Way to
Accept Card Payments over the Phone


  • No setup fee
  • 350 transactions
  • 12c per excess transaction
  • Email & telephone support

No Integration Required – All You Need is a Browser

Get Started

See all your transactions at a glance with our online dashboard

  • Accept card payments quickly and easily
  • Instantly see transaction processing results
  • Auto-validate card details as you type
  • Schedule payments while processing the initial transaction
  • See all your transaction information in a single dashboard
  • Securely store customer info and card details for later
  • Search, update and create new transactions quickly
  • Combat fraudulent transactions with 30+ available checks
  • Grant multi-user access with full user audit trails

A Virtual Terminal with all the features you need to accept payments over the phone

Virtual Terminal

  • Accept all major card payments over the phone
  • Automatically check validity of cards
  • Instant matching of CVN Number and AVS (Address Verification System)

Transaction Dashboard

  • At-a-glance Information on recent Sales and Refunds
  • View Customer, Stored Card and Payment Schedule data

Transaction Search

  • Instantly find a transaction while on the phone with a customer
  • Search by name, card number, or your own unique fields
  • One click review of all successful, failed, or cancelled transactions

User Management

  • Create new users instantly
  • Set up user profiles for sales/reporting
  • Full audit of user activity

Customer Data Storage

  • Save customer details while on the phone
  • Store customer card details for future transactions
  • Set up an automatic schedule of regular weekly or monthly payments

Fraud Management

  • More than 30 transaction fraud checks
  • User-friendly interface for quick & easy setup
  • Automatically hold, review and block suspicious transactions

Transaction Reporting

  • Search & report on transactions based on date ranges, transaction result & your own unique fields
  • Easily refund recent transactions up to 6 months without the need to take card number again
  • Export reports into CSV format to reconcile payment with order & inventory

Transaction Settlement

  • Return the list of transactions sent to the bank for settlement for any date
  • Breakdown per batch of customer location and card types

Thousands of businesses of all shapes and sizes trust Realex Payments to process over £60 million in online and telephone payments every day

But don't just take our word for it!

We're here to help. Contact our support team.

We're here to help!

Click here to get started

Got any unanswered questions?

Drop us an email at

or give us a call on +44 (0)203 650 6000