Please note if the country where your business is registered is not listed, you will require a third party merchant account with one of our acquiring bank partners.

A merchant account is separate from your business account, set up with an acquiring bank, which enables you to accept payments by credit and debit card.

See a full list of our acquiring bank partners here


Virtual Terminal

A Simple and Secure Way to
Accept Card Payments over the Phone


  • No setup fee
  • 350 transactions
  • 9p per excess transaction
  • Email & telephone support

No Integration Required – All You Need is a Browser

Get Started

See all your transactions at a glance with our online dashboard

  • Accept card payments quickly and easily
  • Instantly see transaction processing results
  • Auto-validate card details as you type
  • Schedule payments while processing the initial transaction
  • See all your transaction information in a single dashboard
  • Securely store customer info and card details for later
  • Search, update and create new transactions quickly
  • Combat fraudulent transactions with 30+ available checks
  • Grant multi-user access with full user audit trails

All the features you need to accept payments over the phone

Virtual Terminal

  • Accept all major card payments over the phone
  • Automatically check validity of cards
  • Instant matching of CVN Number and AVS (Address Verification System)

Transaction Dashboard

  • At-a-glance Information on recent Sales and Refunds
  • View Customer, Stored Card and Payment Schedule data

Transaction Search

  • Instantly find a transaction while on the phone with a customer
  • Search by name, card number, or your own unique fields
  • One click review of all successful, failed, or cancelled transactions

User Management

  • Create new users instantly
  • Set up user profiles for sales/reporting
  • Full audit of user activity

Customer Data Storage

  • Save customer details while on the phone
  • Store customer card details for future transactions
  • Set up an automatic schedule of regular weekly or monthly payments

Fraud Management

  • More than 30 transaction fraud checks
  • User-friendly interface for quick & easy setup
  • Automatically hold, review and block suspicious transactions

Transaction Reporting

  • Search & report on transactions based on date ranges, transaction result & your own unique fields
  • Easily refund recent transactions up to 6 months without the need to take card number again
  • Export reports into CSV format to reconcile payment with order & inventory

Transaction Settlement

  • Return the list of transactions sent to the bank for settlement for any date
  • Breakdown per batch of customer location and card types

Thousands of businesses of all shapes and sizes trust Realex Payments
to process over £60 million in online and telephone payments every day

But don't just take our word for it!

We're here to help!

Click here to get started