Please note if the country where your business is registered is not listed, you will require a third party merchant account with one of our acquiring bank partners.

A merchant account is separate from your business account, set up with an acquiring bank, which enables you to accept payments by credit and debit card.

See a full list of our acquiring bank partners here

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Payments by Phone

Everything you need to accept Card Payments over the Phone

Free

Setup

£19

per month

Gateway

1.75% + 9p

per transaction

Merchant Account

Get StartedAlready have a merchant account?

Volume-based pricing

Are you an established business processing a large number of transactions? We’re happy to discuss tailored pricing for higher volumes.
Get in touch

No Integration Required – All You Need is a Browser

See all your transactions at a glance with our online dashboard

  • Accept card payments quickly and easily
  • Instantly see transaction processing results
  • Auto-validate card details as you type
  • Schedule payments while processing the initial transaction
  • See all your transaction information in a single dashboard
  • Securely store customer info and card details for later
  • Search, update and create new transactions quickly
  • Combat fraudulent transactions with 30+ available checks
  • Grant multi-user access with full user audit trails

All the features you need to accept payments over the phone

Virtual Terminal

  • Accept all major card payments over the phone
  • Automatically check validity of cards
  • Instant matching of CVN Number and AVS (Address Verification System)

Transaction Dashboard

  • At-a-glance Information on recent Sales and Refunds
  • View Customer, Stored Card and Payment Schedule data

Transaction Search

  • Instantly find a transaction while on the phone with a customer
  • Search by name, card number, or your own unique fields
  • One click review of all successful, failed, or cancelled transactions

User Management

  • Create new users instantly
  • Set up user profiles for sales/reporting
  • Full audit of user activity

Customer Data Storage

  • Save customer details while on the phone
  • Store customer card details for future transactions
  • Set up an automatic schedule of regular weekly or monthly payments

Fraud Management

  • More than 30 transaction fraud checks
  • User-friendly interface for quick & easy setup
  • Automatically hold, review and block suspicious transactions

Transaction Reporting

  • Search & report on transactions based on date ranges, transaction result & your own unique fields
  • Easily refund recent transactions up to 6 months without the need to take card number again
  • Export reports into CSV format to reconcile payment with order & inventory

Transaction Settlement

  • Return the list of transactions sent to the bank for settlement for any date
  • Breakdown per batch of customer location and card types

Thousands of businesses of all shapes and sizes trust Realex Payments
to process more than £60 million in online and telephone payments every day

SME Customer Logos Part 1
SME Customer Logos Part 3
SME Customer Logos Part 2

But don't just take our word for it!

Our payments experts are here to help

Start your application