Meeting the demands of today's consumer

Connected Commerce brings together experts from Payments, eCommerce and Marketing Automation industries to deliver a holistic overview of the shopping experience. Consumer demands have soared. They want brands to understand their needs and want a consistent and seamless experience at every point of interaction.

© Copyright 2016 Realex Payments

#Connectedcommerce

Save your seat!

Our aim is to help you build and deliver a more connected digital experience for your consumers.

Save your seat, join our seminar and learn all you need to know to develop a successful Connected Commerce strategy! 

Today's consumers are always connected; they are using multiple platforms, particularly mobile, to enhance their shopping experience, whilst their social circle highly influences their decision making.

40% of consumers will call or text a friend to ask their opinion on a product and 35% will send a photo of it before purchasing. 

This event will equip you with the practical tools and knowledge you need to deliver a better, more connected experience for your customers regardless of how they choose to find you. 

EVENT OVERVIEW

‘’64% of all in-store retail sales are influenced by digital - navigating the new digital divide.’’ 

Deloitte Digital 2015

EVENT OVERVIEW

TUESDAY

21st February

09.00 - 11.45

Dotmailer

1 London Bridge, London SE1 9BG

The AGENDA

59%

The percentage of people who use a smartphone in a public space or on the go to search for information on a product.

Source: DigitasLBi

50%

The percentage of the average waking day that is spent on media or communication activity - more than is spent on sleep. 

Source: Ofcom

Meeting the demands of today's consumer

Learn new strategies to deliver a more connected digital experience for your customers.

TUESDAY, 21st Feb

09.00 - 11.45

Dotmailer

1 London Bridge, London

Event Introduction

Building a digital connected experience for your customers

09.45

09.30

Customer-centric "pull" approach

11.10

Event closes

10.35

11.00

09.00

Registration, Light Breakfast & Networking

10.10

Constructing payment strategies for the connected consumer

11.45

Networking

Closing Remarks

This talk will give you insights into creating an experience that's connected and optimised for success at every stage. We will show you what the key considerations for a successful 2017 are and how Magento 2 helps create a connected world. 

How to put your customers at the heart of  your business, use personalisation and data to create relevant and targeted content & how to motivate your customers to come to you.

How digital connectivity has given rise to the sharing economy and subscription business models, and what payment strategies your business needs to succeed in the connected world.

At Connected Commerce, you will learn how to

  • Prepare and build a digital connected experience for your customers 
  • Deliver payment experiences that are simple and frictionless
  • Create personalised experiences and use techniques to tailor individual customer interactions 
  • Deliver enhanced customer experiences that cater for both digital and bricks-and-mortar retail
  • Prepare and build a digital connected experience for your customers 
  • Deliver payment experiences that are simple and frictionless
  • Create personalised experiences and use techniques to tailor individual customer interactions 
  • Deliver enhanced customer experiences that cater for both digital and bricks-and-mortar retail
SAVE YOUR SEAT

ABOUT THE EVENT

Connected Commerce is a collaborative event between Realex Payments, dotmailer and InventCommerce to help attendees learn new strategies to deliver digital connected experiences that please their consumers.

Realex Payments, a division of Global Payments Inc., is one of Europe’s leading providers of ecommerce payment solutions. Realex helps businesses to continually optimise their payment conversion and acceptance. For the end customer buying online, Realex focuses on reducing friction by providing a seamless checkout experience, across any device with a wide range of payment methods.

ABOUT THE ORGANISERS

Realex Payments, a division of Global Payments Inc., is one of Europe’s leading providers of ecommerce payment solutions. Realex Payments has partnered with CyberSource, to deliver Decision Manager, the world’s largest fraud detection radar, providing all the capability you need to automate and streamline online fraud management operations.

KEEP IN TOUCH

Our expert speakers have worked first hand with some of the world's biggest merchants, supporting them to drive more revenue and increase customer satisfaction.

They will share expertise and provide information you can use to do the same for your business.

The Speakers

Stephen Cohen

Senior Consultant, dotmailer

Stephen is a digital marketing enthusiast and Senior Consultant for dotmailer, a global marketing automation platform. Stephen's approach is to fully understand the business, customer base and marketplace of the brands he works with. He has worked with Micro Scooters, Hunter Boots, Scottish Power, Ordnance Survey, Trespass & BMI Healthcare to help them achieve brand recognition, increased exposure and ultimately improved profitability.

Stephanie Kershaw

UK & EMEA Magento Channel Manager, dotmailer

Steph has a decade of experience within the tech industry and looks after the eCommerce channel for EMEA at dotmailer. Steph has had the pleasure of working alongside some incredible brands including, Screwfix, Agent Provacteur, Ben Sherman, Missguided, Debenhams and Waitrose. For Steph it’s all about putting the right technologies in place for a brand to help them achieve their digital marketing and ecommerce goals. 

Ryan O'Kane

Product Manager, Realex Payments

Ryan O'Kane

Ryan is the International Product Lead with Realex Payments. Ryan holds a Masters in Engineering from Newcastle University and has held a number of product and commercial roles at Barclaycard and Skrill/ Paysafe Group, developing in-depth knowledge of eCommerce payments.

Jason Bramsden

Chief Technical Officer, InventCommerce

Jason Bramsden is an Entrepreneur and Commerce Guru. His 20 years’ experience with merchants covers from distribution to customer engaged selling.  He is always looking to improve merchant’s ability to sell.

#CONNECTEDCOMMERCE

"The adoption rate of mobile is twice that of the internet, three times that of social media and 10 times faster than PCs."

Emma Crowe, Somo

"The adoption rate of mobile is twice that of the internet, three times that of social media and 10 times faster than PCs."

"In today's modern world, people are either asleep or connected."

Janice H. Reinold, Rosetta Marketing

"In today's modern world, people are either asleep or connected."

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