Realex Payments, a division of Global Payments and one of the Europe’s leading payment solution providers, is pleased to announce a new contract with Aviva, the UK’s largest insurer. The agreement, which will be in place for a minimum of three years, will see all of Aviva’s ecommerce and call centre transactions processed through Realex Payments’ gateway solution.

Aviva has fully integrated its systems with Realex Payments for web based and call centre transactions. Realex Payments’ account structure allows Aviva to manage payments from all its brands and channels through one simple interface. Realex Payments also provides Aviva with custom reporting, and its fraud management solution, specifically the transaction screening and pattern checking tools, assists in the identification of suspicious transactions.

Speaking of the deal, Mike Lincoln, Payments Manager at Aviva, commented –

“We process over 200,000 transactions monthly, so resilience and scalability in our payment solution are crucial to us.”

“The team at Realex Payments was instrumental in the success of the integration. The customer service and robust solution are exactly what Aviva requires from its payments solution.”

Gary Conroy, Managing Director of Realex Payments, stated –

“We are delighted that Aviva selected Realex Payments as its payments partner. Realex Payments has been established in the insurance sector for many years, processing over £2bn per annum for insurers, and we provide expert solutions to the particular challenges that the industry faces.”

“This deal further demonstrates Aviva and Realex Payments’ commitment to delivering exceptional customer experience, and we look forward to a long and successful payments partnership.”

About Realex Payments

Realex Payments, a division of Global Payments Inc., is one of Europe’s leading payment solution providers, processing more than £24bn per annum on behalf of 12,500 clients. Over the past decade, Realex Payments has established a strong reputation amongst the industry and our customers for our expertise, payments knowledge and dedication to excellent customer service. Our clients include Virgin Atlantic, Paddy Power, The AA and NotontheHighstreet.com. Please visit www.realexpayments.com.

About Global Payments

Global Payments Inc. (NYSE: GPN) is a leading worldwide provider of payment technology services that delivers innovative solutions driven by customer needs globally. Our partnerships, technologies and employee expertise enable us to provide a broad range of products and services that allow our customers to accept all payment types across a variety of distribution channels in many markets around the world.

Headquartered in Atlanta, Georgia with more than 4,300 employees worldwide, Global Payments is a Fortune 1000 Company with merchants and partners in 29 countries throughout North America, Europe, the Asia-Pacific region and Brazil. For more information about Global Payments, our Service. Driven. Commerce brand and our technologies, please visit www.globalpaymentsinc.com.

About Aviva

Aviva provides around 31 million customers worldwide with insurance, savings and investment products. We are the UK’s largest insurer and one of Europe’s leading providers of life and general insurance. We combine strong life insurance, general insurance and asset management businesses under one powerful brand. We are committed to serving our customers well to build a stronger, sustainable business, which makes a positive contribution to society, and for which our people are proud to work. http://www.aviva.co.uk.

Media Contacts

Martin O’Leary, Head of Marketing, Realex Payments,

Tel: +353 (0)1 702 2024
Email: martin.oleary@realexpayments.com