Integrating to Realex

 

Before merchants can process credit card payments in real time, they will need to have a merchant services agreement with their bank. They must also choose an integration option with Realex Payments which links their website, sales system or call centre application with Realex’s Payment Gateway. We have a number of integration options available to suit the needs of merchants, which are detailed below.

Online Resource Centre

To ease the process of integration, we provide an online resource centre for merchants who have signed up to one of our services. If you do not have your login details for the resource centre website, please email us support@realexpayments.com 

This resource site provides a wealth of information such as online tutorials, sample code and our FAQ and forum. However, our dedicated support team will always be ready to help with any integration issues that may arise.

Our Integration Options are as follows:

Redirect Integration

  • Merchant does not need a secure server.
  • Can be hosted anywhere, and on any platform as long as CGI scripts are enabled.
  • Merchant does not collect the card details and do not have access to them.
  • The customer is redirected to the RealAuth application on a secure Realex Payments server by a script on the merchant’s website.
  • Realex Payments hosts a secure, merchant-branded web page. We collect the card details and process the payment. The customer and the results of the transaction are sent back to the merchant via another script on a merchant’s website. (Realex Payments can provide sample scripts to get you started).

Services available for redirect integration:

* Credit and Debit Card Authorisations -RealAuth
* Dual Currency Conversion - RealFX

Remote Integration

  • Merchant needs a secure server or can integrate into a desktop application.
  • The card details are collected by the merchant and passed to Realex Payments as XML messages. Realex Payments respond with an XML message containing the results of the transaction in a matter of seconds. (We can provide sample scripts to get you started)
  • The merchant controls the full process, screen flow. The customer may never know Realex Payments were involved in the process.

Services available for remote integration:

* Credit and Debit Card Authorisations -RealAuth
* Card Holder Authentication - RealMPI
* Direct Debits - RealEFT
* Dual Currency Conversion - RealFX

RealAuth Callcentre

For Call Centre Applications, there is no integration work needed. Our desktop application, called Virtual Terminal, can be downloaded to the users desktop.

  • The virtual terminal is a browser-based tool so no installation is required on your side, simply internet connectivity. 
  • Logon details are issued by Realex Payments.
  • Extra optional fields can be added with each transaction for subsequent searching and reporting. These fields are customisable to suit your business.
  • No limit on the number of agents.
  • Response from your bank in seconds.
  • Multi-bank and multi-currency.

Alternatively, our RealControl application can be used to process credit and debit card payments, or for processing Direct Debits. There is no integration required, we will issue merchants with log in details and give a complete walkthrough of how to use this online application.

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